Warranty Policy

30-Day Money-Back Guarantee / Within 30 days of purchasing a product, we offer a full refund of the purchase price in case of product defects.

30-Day Exchange Guarantee / Within 30 days of purchasing a product, we offer a free exchange of the product in case of product defects.

1-Year Warranty: Within one year of purchasing a product, Wuben offers free repair in case of a defect.

Battery Warranty: Wuben offers a 1-year warranty on the installed rechargeable batteries; however, other accessories are excluded from this.

5-Year Product Warranty: Within 5 years of purchase, excluding batteries, Wuben offers registered customers a free repair for issues with a registered product. The customer bears the shipping costs for repairs, returns, and exchanges. The customer bears the shipping costs for repairs, returns, and exchanges.

Lifetime Repair: After more than one year from the purchase of a product, Wuben offers paid repair services to registered customers. Note: All gifted products, as well as products already replaced under warranty, are excluded from these regulations.